Forgotten your password or need to reset it? Here are the steps you need to take to reset your password securely…
Resetting your Support Renewals Password
- From either the login page or the register page, you can click on the Forgot Password link (1) to initiate the the password reset.
- On the “Reset your password” page, enter your registered email address (2) and click the “Forgot Password” button (3).
- A reset password link will be emailed to your registered email address, as per the confirmation displayed (4).
- Check your email for the reset password link, like the one below, and click on the “Reset your Password” button (5).
- Enter your new password, twice (6), and then click on “Complete Password Reset” (7).
- Your password is now updated and your are logged into the platform.
NOTE: If you receive an verification email or a password reset email from us but YOU HAVE NOT requested one, please contact us immediately (firstname.lastname@example.org).