The default date format used on the Support Renewals platform is ‘yyyy-mm-dd’. This makes it easier to sort and easier to read (in our opinion). However, this does not necessarily suit everyone. Therefore, you are able to change the format to better suit your needs. The steps below outline just […]
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Want to add someone else to your account so they can help you manage your company’s renewals? Easy… Change your account to a company account! See below… Creating a Company Account When logged into your Support Renewals account, from any page, click on the User menu (1) and select “Company […]
Whether you are just getting started or you already have lots of renewals added, the Bulk Import tool is a very handy way to import other renewals you may have in a spreadsheet somewhere. You’ll have to save it as CSV format first though, but that’s easy. Follow the steps […]
You can easily add your SSL Certificate renewals under your Support Renewals account. What’s more, you don’t even need to go searching for the vendor or expiry details, we can do that for you! Follow the simple steps below to add an SSL Certificate renewal. When you’ve added the SSL […]
You can easily add your domain name renewals under your Support Renewals account. What’s more, you don’t even need to go searching for the vendor or expiry details, we can do that for you! Follow the simple steps below to add a Domain Name renewal. When you’ve added the domain […]
Having created some groups, there may come a time when you need to break or ungroup those renewals. Here are the simple steps to ungroup renewals. NOTE: If you need to group some renewals, see our other how-to here. Splitting Renewal Groups Find the group in the renewals list and […]
Grouping allows you to see the earliest renewal date for the group in the renewals list, including the total cost of all the renewals contained within. This means you can easily group similar renewals together to make them easier to find. If you need to group some renewals together to […]
There are a number of ways to access the login page for Support Renewals. Directly via the URL: https://www.supportrenewals.com/app/login.php. From the Account menu on our website. Via the links in any of our notification emails you reviece relating to your renewals. It really is that simple! Share this with others…
Forgotten your password or need to reset it? Here are the steps you need to take to reset your password securely… Resetting your Support Renewals Password From either the login page or the register page, you can click on the Forgot Password link (1) to initiate the the password reset. […]
The registration process for Support Renewals is very simple. Head on over to https://www.supportrenewals.com/app/register.php and fill in the details: Enter your email address. Enter your full name (firstname + lastname). Enter your password. Read the terms & conditions and tick the check box. Click Register. You will then receive a verification […]